Frequently Asked Questions

Absolutely! At Oak Artisans, we specialise in creating bespoke colours and finishes tailored to your specific needs. Whether you're matching existing décor or looking for something entirely unique, our team can work with you to develop the perfect finish to complement your project.

At Oak Artisans, our flooring stands out for its craftsmanship, character, and customisation. Each board is carefully handcrafted using premium, European oak, ensuring both beauty and durability. What truly sets us apart is our ability to create custom finishes and colours - designed specifically to suit your vision. With attention to every detail, from grain selection to final treatment, we deliver flooring that’s not only built to last but made to be uniquely yours.

Caring for your oak floor is simple and helps preserve its natural beauty for years to come. We recommend regular sweeping or vacuuming to remove dust and grit that can cause scratches. Use a damp (not wet) mop with a pH-neutral wood floor cleaner & avoid harsh chemicals or steam cleaners. Place mats at entrances to catch dirt and moisture, and use felt pads under furniture to prevent dents. If your floor has an oil or wax finish, periodic re-oiling may be needed to maintain its richness and protection. We’re always happy to advise on the best care routine based on your specific finish.

Yes, we do. At Oak Artisans, we offer expert installation services to ensure your flooring is fitted to the highest standard. Our skilled installers are experienced in working with our handcrafted boards and understand the care and precision required.

We offer a wide range of classic and contemporary patterns to suit any interior style. Our most popular options include straight plank, herringbone, chevron, basketweave and Versailles panels. Each pattern brings its own character - from the timeless elegance of herringbone to the clean simplicity of straight plank. If you're looking for something more unique, we can also create custom layouts tailored to your space and design vision.

Absolutely. We encourage you to order samples so you can see the quality, texture, and colour of our flooring in your own space and lighting. It’s the best way to ensure the perfect match for your project. Simply get in touch and we’ll help you select the right samples for your needs.

Yes, our engineered oak flooring is compatible with most underfloor heating systems. It’s designed for stability and performance, even with temperature fluctuations. We’ll provide full installation guidelines to ensure your flooring and heating work seamlessly together. If you have a specific system in mind, we're happy to advise on suitability.